Employee training is a complex program. If you own a small or medium-sized business firm, there are many factors to be considered before deciding on the most effective training methodologies for your employees. These basic concerns include target audience; number of employees who will participate in the training; their willingness to accept new training methods; motivation to learn; and, present skills. Likewise, it is important to determine the areas where training is needed which can give rise to opportunities for development.
Popular Training Techniques
In finding the most effective training medium, you need to identify strategies that can best work for your organization and employees.
£ Make sure to concentrate on the individual needs of your workers. Each employee has distinct training needs. A worker, who has no experience in marketing and assigned as sales representative, will surely need more training than one who has been in that department for more than three years. Generic training for employees is not advised since it may have very little impact. There should be an area of specialization so you need to assess the expertise, competence and capabilities relevant to this job. Training is carried out to fill all discrepancies.
£ Training should be able to motivate workers. This can be done by paying attention closely to the issues and concerns confronting employees in the workplace. Find out if there are uncertainties regarding training programs. Any obstacles to learning positive things should be removed. It is also important to get your staff involved in formulating appropriate goals, target dates and methodologies. Employee training and development should converge on development and not just correcting problems.
£ Training should not be boring but exciting. It should not consist only of lectures and serious discussions. On the contrary, there should be activities that will break the ice such as group dialogues, games, and exercises to break the dullness. This will make the entire session more rewarding.
£ Work out an assessment plan so you can always weigh up the outcome of the program. You can formulate a post-mortem or critique after several months just to find out if the lessons are being followed and applied by the trainees. The evaluation can be done by managers and colleagues. Ineffective training should be reviewed carefully so the required modifications can be implemented.
£ You need to design and implement training modules based on priorities. These can be consumer satisfaction, customer service and management of schedules.
£ Employ the services of professional trainers. Proper interaction is a principal factor in ensuring the usefulness of employee training programs.
£ Make use of advanced technology. These can come in the form of video productions using social media networking sites (YouTube), slide show presentations and other multi-media implements.
£ Craft a feedback mechanism among employees. This is one way of obtaining feedback, comments, reactions and criticisms regarding the training.
£ Make the training a regular ingredient of your employee development program. One training session should be followed up by another meaningful session to ensure consistency.